Privacy Policy
Last updated: September 2026
The RedHammer Handyman (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website at theredhammerhandyman.com (the “Site”). By using the Site or submitting a form, you agree to the practices described in this policy.
Information You Submit Through Forms
When you submit a quote, estimate, contact, or service-request form on our Site, you voluntarily provide information that may include:
- First and last name
- Phone number
- Email address
- Street address and city or service area
- Requested service type
- Project details or service concerns
- Any other information you enter into a form
We use this information to respond to your inquiry, provide estimates, schedule services, communicate about your project or appointment, provide customer support, and maintain business records.
Automatically Collected Information
When you visit the Site, we may automatically collect certain technical information, including:
- Browser type and device information
- IP address
- Pages visited and referring URLs
- Approximate geographic location based on IP
- Website usage data and analytics
This information is used to operate and improve the Site, analyze traffic, prevent fraud and spam, and maintain security.
How We Use Your Information
We use the information we collect to:
- Respond to quote and estimate requests
- Schedule and provide services
- Communicate about projects, appointments, and project updates
- Provide customer support
- Operate and maintain the Site
- Improve our services and website
- Prevent fraud, spam, and abuse
- Maintain business records
CRM and Form Processing
Information you submit through our website forms is processed through our customer relationship management (CRM) system so we can respond to your request and manage your project. The CRM provider processes this information on our behalf as a service provider and does not use it for their own marketing purposes.
Third-Party Service Providers
We use third-party service providers to operate the Site and deliver services. These may include:
- CRM and form-processing platforms
- Review widget providers
- Chat widget providers
- Analytics providers
- Website hosting and content delivery services
These providers process information on our behalf and are bound by their own privacy and security obligations. We do not sell your personal information to third parties.
SMS / Text Messaging Privacy
By providing your phone number and submitting a form on our Site, you consent to receive SMS/text messages from The RedHammer Handyman concerning your quote request, estimate, appointments, project updates, and occasional promotional offers where applicable.
- Message frequency may vary.
- Message and data rates may apply.
- You can reply STOP at any time to opt out of receiving text messages.
- Consent to receive marketing or promotional SMS messages is not a condition of any purchase.
- SMS consent and phone numbers collected for SMS purposes will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Cookies and Analytics
The Site may use cookies and similar technologies to remember preferences, analyze traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.
Data Security
We take reasonable steps to protect the information you submit through the Site. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable technical and organizational measures.
Data Retention
We retain the information you submit for as long as necessary to respond to your request, provide services, maintain business records, and comply with legal obligations. You may request that we delete your information by contacting us using the details below.
Your Privacy Choices
You have the right to:
- Request access to or a copy of your information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of receiving marketing communications
- Reply STOP to opt out of SMS messages
To exercise any of these rights, contact us using the details below.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Links to Third-Party Websites
The Site may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- The RedHammer Handyman
- Phone: (844) 623-3720
- Email: Theredhammerhandyman@gmail.com
- Hendersonville, Tennessee
